Naomi Hartwell
Senior Product Manager
Brooklyn, NYnaomi.h@email.com(555) 120-1140linkedin.com/in/naomihartwell-pm
Professional Summary
Senior Product Manager with 8 years driving product strategy at series-B and series-D B2B SaaS companies. Owned the P&L for a $14M ARR enterprise product line; redirected the roadmap toward deprecation-and-consolidation, growing ARR 22% while cutting maintenance load 38%. Hired and leveled 3 PMs.
Experience
Senior Product Manager — Enterprise
Apr 2022 — Present
Lumen Software · Brooklyn, NY
- Owned the P&L for a $14M ARR enterprise product line; redirected the roadmap from feature-build to deprecation-and-consolidation, cutting product-maintenance load 38% over 12 months while growing ARR 22% by sunsetting low-adoption SKUs.
- Led the product strategy for a horizontal platform initiative shipping across 4 product surfaces; coordinated 3 engineering teams (28 ICs) and delayed GA launch 6 weeks to absorb a foundational data-model change that has since enabled the last two product launches without rework.
- Killed a planned $2.4M build six weeks before kickoff after a structured discovery cycle (22 customer interviews, 5 prototype tests) revealed the underlying user assumption was wrong; redirected the team to a smaller bet that shipped in 5 weeks and reached the same business outcome.
- Hired and mentored 3 PMs (APM → PM and PM → Senior PM); designed and ran the org's PM-craft review program now used across the whole product team.
Product Manager
Aug 2018 — Mar 2022
Hatchwork · Remote
- Defined and shipped the v1 of an enterprise admin console used by 240 customer organizations, reducing inbound "how do I…" support tickets in that surface by 47% within one quarter.
- Drove the prioritization framework adopted across a 38-person product org (RICE + opportunity-sizing), replacing per-team ad-hoc methods that had caused two duplicated efforts in the prior year.
- Built and ran the team's quarterly bet-sizing process; cut prioritization-related cross-team escalations from 14/quarter to 3.
Education
Skills
Product Strategy · Roadmap Ownership · P&L Ownership · Cross-functional Leadership · A/B Testing · SQL · OKRs / North Star Metrics · PM Hiring & Mentorship · Go-to-Market · Stakeholder Management · PLG · Causal Inference